Return and Refund Policy

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Aren Group Dış Ticaret Ltd. Şti., MAHMUTBEY, TAŞOCAĞI YOLU CD. AĞAOĞLU MY OFF.212 NO:3/356 BAĞCILAR/İSTANBUL.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to Mall of Game, accessible from https://mallofgame.com/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

We accept order cancellation request before the product is delivered or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already delivered.  

Conditions for Returns

The services rendered in electronic environment or the intangible goods and digital content products (games, CD key, pre-paid gift cards etc.) delivered to the consumer instantly cannot be canceled and returned. All users shopping on our site are considered to have accepted this requirement since they are shopping within the scope of digital content.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: customer@mallofgame.com